Privacy Policy

Privacy Policy

Syenah appreciates your visit to our website. Your privacy is important to us and we take care to protect any personal data we collect, use, or otherwise process, during visits to our site.

Designation of the responsible body

The responsible body for data processing on this website is:

Sanam Gartung

Syenah GmbH
Hauptstrasse 27A
65760 Eschborn
Germany

The responsible body decides alone or jointly with others on the purposes and means of processing personal data (e.g. names, contact details, etc.).

Revocation of your consent to data processing

Some data processing operations are only possible with your express consent. You can revoke your consent at any time. To revoke your consent, email us at info@syenah.ai. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.

Right to lodge a complaint with the competent supervisory authority

As the person affected, you have the right to lodge a complaint with the responsible supervisory authority in the event of a data protection violation. The responsible supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based (Hessen, Germany). The following link provides a list of data protection officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html .

Right to data portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to third parties. The data will be provided in a machine-readable format. If you request that the data be transferred directly to another responsible party, this will only be done if it is technically feasible.

Right to information, correction, blocking, deletion

Within the framework of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, the origin of the data, its recipients and the purpose of the data processing and, if applicable, a right to correction, blocking or deletion of this data. In this regard and for other questions on the subject of personal data, you can contact us at any time by emailing info@syenah.ai.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content that you send to us as the website operator, our website uses SSL or TLS encryption. This means that data that you transmit via this website cannot be read by third parties. You can recognise an encrypted connection by the “https://” address line in your browser and the lock symbol in the browser line.

Server log files

The website provider automatically collects and stores information in server log files that your browser automatically transmits to us. This includes:

• Visited page on our domain
• Date and time of the server request
• Browser type and browser version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• IP address

This data is technically necessary for us to display our website to you and to ensure stability and security. (The legal basis for data processing is Art. 6 Para. 1 lit. f GDPR) This data is not merged with other data sources.

Contact form

Data transmitted via the contact form, including your contact details, will be stored in order to process your request or to be available for follow-up questions. This data will not be passed on without your consent.

Depending on the type of request, the legal basis for this processing is Art. 6 Para. 1 lit. b GDPR for requests that you make yourself as part of a pre-contractual measure or Art. 6 Para. 1 S. 1 lit. f GDPR if your request is of a different nature. If personal data is requested that we do not need to fulfill a contract or to protect legitimate interests, the data will be transmitted to us on the basis of your consent in accordance with Art. 6 Para. 1 lit. a GDPR. This is unaffected by the revocation.

Data transmitted via the contact form will remain with us until you request deletion, revoke your consent to storage or there is no longer any need to store the data. Mandatory legal provisions – in particular retention periods – remain unaffected.

Cookies

Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us to make our service more user-friendly, effective and secure.

Some cookies are “session cookies.” Such cookies are automatically deleted at the end of your browser session. Other cookies, however, remain on your device until you delete them yourself. Such cookies help us to recognise you when you return to our website.

With a modern web browser, you can monitor, restrict or prevent cookies from being placed. Many web browsers can be configured so that cookies are automatically deleted when the program is closed. Deactivating cookies may result in limited functionality on our website.

The setting of cookies that are necessary for carrying out electronic communication processes or the provision of certain functions you require (e.g. shopping cart) is based on Art. 6 Paragraph 1 Letter f of GDPR. As the operator of this website, we have a legitimate interest in storing cookies to ensure that our services are technically error-free and run smoothly. If other cookies are set (e.g. for analysis functions), these will be dealt with separately in this data protection declaration.

Google reCAPTCHA

Type and scope of processing

We have integrated components of Google reCAPTCHA on our website. Google reCAPTCHA is a service provided by Google Ireland Limited and enables us to distinguish whether a contact request comes from a natural person or is automated using a program. When you access this content, you establish a connection to servers of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, whereby your IP address and possibly browser data such as your user agent are transmitted. Google reCAPTCHA also records the user’s time spent and mouse movements in order to distinguish automated requests from human ones. This data is processed exclusively for the purposes stated above and to maintain the security and functionality of Google reCAPTCHA.

Purpose and legal basis

The use of Google reCAPTCHA is based on your consent in accordance with Art. 6 Para. 1 lit. a. GDPR and Section 25 Para. 1 TDDDG. We intend to transfer personal data to third countries outside the European Economic Area, in particular the USA. The data transfer to the USA takes place in accordance with Art. 45 Para. 1 GDPR on the basis of the adequacy decision of the European Commission. The US companies involved and/or their US subcontractors are certified according to the EU-US Data Privacy Framework (EU-US DPF).

Storage period

We have no influence over the specific storage period of the processed data; it is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google reCAPTCHA: https://policies.google.com/privacy?hl=en-US .

Google Maps

Type and scope of processing

We use the Google Maps map service to create directions. Google Maps is a service provided by Google Ireland Limited, which displays a map on our website. When you access the content on our website, you establish a connection to servers of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, where your IP address and possibly browser data such as your user agent are transmitted. This data is processed exclusively for the purposes stated above and to maintain the security and functionality of Google Maps.

Purpose and legal basis

Google Maps is used on the basis of your consent in accordance with Art. 6 (1) lit. a. GDPR and Section 25 (1) TDDDG. We intend to transfer personal data to third countries outside the European Economic Area, in particular the USA. The data transfer to the USA takes place in accordance with Art. 45 (1) GDPR on the basis of the adequacy decision of the European Commission. The US companies involved and/or their US subcontractors are certified according to the EU-US Data Privacy Framework (EU-US DPF).

Storage period

We have no influence on the specific storage period of the processed data; it is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google Maps: https://policies.google.com/privacy .

Google Web Fonts

Type and scope of processing

We use Google Fonts from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as a service to provide fonts for our online offering. To obtain these fonts, you establish a connection to servers of Google Ireland Limited, whereby your IP address is transmitted.

Purpose and legal basis

Google Fonts are used on the basis of your consent in accordance with Art. 6 (1) lit. a. GDPR and Section 25 (1) TDDDG. We intend to transfer personal data to third countries outside the European Economic Area, in particular the USA. Data transfer to the USA takes place in accordance with Art. 45 (1) GDPR on the basis of the adequacy decision of the European Commission. The US companies involved and/or their US subcontractors are certified according to the EU-US Data Privacy Framework (EU-US DPF).

Storage period

We have no influence over the specific storage period of the processed data; it is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google Fonts: https://policies.google.com/privacy .